This is the second course in a series of two courses which will help students gain and improve workplace and interpersonal skills. Professional stewardship, management, and leadership are the foundational topics. Students taking this course will also have the opportunity to participate in the SkillsUSA career and professional leadership organization.

This course fulfills the Human Relations requirement for many of the Career and Technical Education programs and provides students with employability skills which will better prepare them for future career success.

Upon successful completion of this course, students will be able to:

• establish career goals
• develop personal financial skills
• explore opportunities for advanced training
• market an instructional program
• serve as a volunteer in the community
• plan and develop a business
• conduct a worker interview
• develop a resume and write a cover letter
• demonstrate interviewing skills
• understand the cost of customer service
• identify and apply conflict resolution skills
• demonstrate evaluation skills
• perform skill demonstration
• exercise the "right to know"
• forecast employment trends and risks of employment changes
• re-evaluate career goals and establish long-term goals
• compare ethical and non-ethical workplace attitudes
• develop a working relationship with a mentor
• illustrate an organizational structure
• construct a job search network
• plan and implement a leadership project
• investigate entrepreneurship opportunities
• develop customer service skills
• apply supervisory skills
• manage a project and evaluate others
• evaluate professional competencies
• organize an employment portfolio.

Course objectives will be achieved by providing students with instructional and hands-on experiences in the following areas:

• establish career goals
• develop personal financial skills
• explore opportunities for advanced training
• market an instructional program
• serve as a volunteer in the community
• plan and develop a business
• conduct a worker interview
• develop a resume and write a cover letter
• demonstrate interviewing skills
• understand the cost of customer service
• identify and apply conflict resolution skills
• demonstrate evaluation skills
• perform skill demonstration
• exercise the "right to know"
• forecast employment trends and risks of employment changes
• re-evaluate career goals and establish long-term goals
• compare ethical and non-ethical workplace attitudes
• develop a working relationship with a mentor
• illustrate an organizational structure
• construct a job search network
• plan and implement a leadership project
• investigate entrepreneurship opportunities
• develop customer service skills
• apply supervisory skills
• manage a project and evaluate others
• evaluate professional competencies
• organize an employment portfolio.

Students will participate in employment research, utilizing printed and electronic media. Employment outlook, availability, and job description information is researched and reported.

Students are required to give oral presentations on job-related topics. Effective oral communication is a key component in this program.

Students will participate in activities that build and reinforce self-confidence, positive attitudes toward work, and communication skills.

Students are informed of what employment opportunities are available.

Student Learning Outcomes will be assessed by two or more of the following Key Performance Indicators:

• class discussion
• presentations
• performance activities
• assignments
• performance in subsequent courses.

• PDP SkillsUSA Level 3 Student Workbook, current edition, The Professional Development Program.
• PDP SkillsUSA Level 4 Student Workbook, current edition, The Professional Program.