Instructure Canvas Data Incident

Dear Campus Community:

Instructure Canvas recently experienced a security issue affecting many institutions, including ours. Some users briefly saw unexpected page changes. The issue has been resolved, and Canvas is fully operational with no evidence of ongoing unauthorized access.   Other Snow College systems were not impacted.

Potentially accessed data may include names, email addresses, student ID numbers, and canvas messages. There is no evidence that passwords or sensitive financial or personal data were compromised.

What you should do:

• If you saw unexpected pop-ups or page changes in Canvas, please change your college password as a precaution. (https://password.snow.edu/)
• Avoid reusing passwords and stay alert for unusual activity.

The Utah System of Higher Education (USHE) has worked diligently on this, and we have followed their guidance. They provided additional information this afternoon. We will continue to monitor and share updates if needed.  Other helpful information is below:

• • Our data privacy officer is Matthew Jones. 
  • Instructure updates